Customers are allowed to return any item within 5 days of receipt for a refund of that item or to exchange for another dress of the same value. For returns made outside the Distance Selling Regulations, we will refund the monetary value of the goods returned to us, at the price you purchased them. In all cases, the items returned must be in their original condition. All products will be inspected on return. The products are your responsibility until they reach our Warehouse. Please note that in the interests of hygiene, items marked with a "K" next to the product name cannot be returned, unless they have remained in their original wrapping or are faulty. For any additional inquiries please send us your contact information and the best time and method to reach you on our homepage (see "contact us") and a customer service representative will get back to you shortly. .